Labor rights| PROEZA

Labor rights

Principle 3:

Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining

Principle 4:

The elimination of all forms of forced and compulsory labor

Principle 5:

The effective abolition of child labor

Principle 6:

The elimination of discrimination in respect of employment and occupation.

At Proeza, we are committed to becoming a more sustainable company by developing plans and strategies to improve the working conditions of our staff, following ethical principles and policies, ensuring that labor standards are met and exceeded.

All our operations are regulated by our Code of Conduct, which establishes zero tolerance for discrimination, child labor, and forced labor, applicable to our personnel, clients, suppliers, and other stakeholders.

We claim and respect the right to free association and collective bargaining, for which we continuously work with union representation within our Business Units to improve the well-being of our unionized personnel.

We extend to our value chain the promotion of the Ten Principles of the United Nations Global Compact on human rights, labor standards, the environment, and the fight against corruption, to promote going beyond legal requirements and strive for continuous improvement in terms of sustainability and social responsibility.

As part of our commitment, we have included the dissemination of our projects in favor of labor rights to all Proeza’s Group business ecosystems. In addition, we promote within our value chain a continuous improvement in the following areas:

Human Rights

Labor

Ethics

Environment

Internal Labor Regulations

This Proeza policy aims to maintain a cordial, structured, and orderly labor performance that facilitates relationships and teamwork, avoids misunderstandings, seeks productivity, achieves company objectives, and complies with the Code of Conduct and other corporate policies.

Respect the applicable standards, laws and regulations, and policies from Proeza’s policy center and the Code of Conduct.

Observe the provisions contained in the regulations and official Mexican standards, such as the political Constitution of the United Mexican States, regarding human rights and other corporate guidelines like safety, health, and work environment.

Perform the job satisfactorily, participating in individual and general development plans.

Open communication with the corporate services area and have transparent information and immediate resolution regards earnings and deductions on the payroll receipt.

Abstain from lack of integrity or honesty, immoral acts, any form of harassment, acts of violence, discrimination, threats, insults, or mistreatment against coordinators, colleagues, customers, suppliers, etc.

Safeguard the company’s intellectual property to which they have access, given the work they perform.

Make good use of the tools and working materials that the company makes available to employees, for the proper development of their functions.

As part of our focused efforts for the well-being of ouremployees, we have developed different tools and programs that aim to provide our team with opportunities for personal and professional development, including:

Training and development

To continue being a leading company in the sector, we must have the best talent and leaders prepared to ensure business success and continuity. We strive to prepare for the short, medium, and long term through quality training for all our staff.

We are eager to develop and grow our internal talent to ensure our business competitiveness.

In 2021, in Proeza
Corporate, we
provided

1,228

training hours

Course	Corporate trained staff
Code of conduct	90
Talent cycle*	85
Anticorruption	79
Self-protection	58
Fire brigade	30
First aid	30
Security and protection	15
Collaborative coaching	14
Executive protection for guards	12
Human relations and communication for guards	12
Reverse mentoring	8
Executive coaching	4

*Consists in the empowerment of employees according to their performance and potential, determined by the leaders of their respective functional areas.

Diversity, Equity and Inclusion

At Proeza, we offer employees a favorable work environment to develop their full potential and fair remuneration for their work. Furthermore, we promote inclusive behaviors, equal treatment, and opportunities for all.

We have Diversity, Equity, and Inclusion (DEI) committees to provide guidance and ensure the strategy’s effectiveness at the organizational level, as well as to establish goals, drive training and raise awareness to both Proeza Corporate and Business Units.

Within the organization, we have permeated a gender perspective and non-discrimination in the recruitment and selection processes. In addition, we have implemented actions to prevent and address any type of workplace violence, relying on our Transparency line to report any issue or unethical act.

We have integrated best practices of demographic mapping in our talent processes to identify trends and salary gap analysis by gender to continue striving for equity.

As part of gathering information to close gaps, we conducted employee satisfaction surveys (ESS) to find out their perception of the following dimensions of well-being, satisfaction, and engagement:

Physical

Social

Professional

Community

Economic

The Culture and Communication area reports the survey results, making it transparent and accessible to all Proeza Group’s locations. As a result, each Business Unit creates improvement plans for the issues identified as most relevant.

Last year we incorporated an Inclusion index for the first time.

Women leadership

At Proeza, we foster women’s leadership.

Women are a fundamental part of our society. Their experiences, points of view, and skills are key to the industry’s sustainable development and creating a brighter future. Thus, we have implemented women’s leadership initiatives to drive their growth. In 2021, we deployed an executive leadership and learning program for women and enrolled one of our women directors in an executive program at The University of Michigan.

14 %

of global director positions are held by women, 12% at the corporate level.

We work continuously to create an inclusive and violence-free workplace where everyone at Proeza Group has equal opportunities for integral development.

Parental leave

In addition to what is established in the Federal Labor Law, we offer initiatives and flexible work schemes that support the gradual reincorporation of collaborators. We provide parental leave based on national regulations

In 2021, employees were eligible for parental leave and we provided childcare subsidy for up to 70% of the cost.

Internship program

We are committed to the professional development of national and foreign talent. We pursue our endeavors to strengthen our core programs further, offering students and recent graduates the opportunity to work on meaningful projects and discover the topics they are passionate about. Thus, increasing our workplace attractiveness and talent retention.

The program includes economic support and health insurance. All interns participate in the talent pool to fill future vacancies.

At Proeza, we promote youth employability through our internship program.

In 2021, 15 students took part in the program; by the end of the six-month period, 7 took employment at Proeza Corporate.

Proeza flexible workspace

Due to the pandemic caused by Covid-19, we adopted the necessary measures to protect the health and safety of our employees. Realizing the capacity and resilience of our team, we decided to implement a flexible workspace that allows staff to choose a work scheme adapted to their personal needs. In 2021 as part of Proeza Corporate, 80 collaborators opted for this flexible model, in which we provide a mental health hotline, tools, and economic support for costs associated with home office.

Through our Flexible Workspace policy and the Internal Labor Regulations, we describe the guidelines and mechanics of operation, informing about the right to disconnect and compliance with the Code of Conduct, establishing the following:

As of the pandemic caused by Covid-19, Proeza Group institutionalized home office to turn it into a good practice that protects the health and safety of people and contributes to reducing the environmental impact caused by transportation.
As part of the protection of Human Rights and abiding with the Internal Labor Regulations, our company covers the costs for home office services, giving continuity to the provisions on safety and health at work, proceeding with adherence to our data protection mechanisms and policies, used in performing its activities, as well as the restrictions on its use and storage protecting the right to disconnect.
This scheme remains part of the work culture and continues to provide our team with a better quality of life and flexibility.
We promote and defend human rights within and outside our company, strongly rejecting bad practices involving discrimination or violating these principles. We encourage our collaborators to be aware and committed to these rights through various programs. We are currently working on the socialization and communication of our perspective to our value chain.

Talent map

We identify the key talent in our organization and set development plans to enhance their experience and contribution to the company and society. The plans are based on regular assessments that provide feedback to decide on promotions and training needs. This mapping helps fulfill posts o vacancies as they emerge.

Salary Administration policy

Establishes the criteria and guidelines for the salaries administration in the companies of Proeza Group, always seeking to maintain internal equity, competitiveness in the market, and an excellent organizational climate.

Benefits

We want to provide the best conditions for our team, and an important part of this are the benefits granted above the legal and regulatory requirements.

We provide a saving fund to promote personal finance management. All our collaborators are taking part in this program.

Medical private insurance

Medical check-ups

Savings fund

Food allowance

Private retirement plan

Telework allowance

Christmas bonus

Flexible work schemes

Short term bonus

Long term bonus

Health and Safety Committees

Proeza Corporate and Proeza Group have set up Health & Safety committees that oversee the implementation of policies, initiatives, and activities related to ensuring a healthy and safe work environment in all our subsidiaries.

Educational support

We offer to finance for master’s degree studies for those who request it and meet the necessary characteristics to join the program. During this year, we supported one of our team members.

Covid-19 prevention and support program

As part of our philosophy and culture focus on people, taking care of our collaborators in difficult times was essential. That is why, in the face of the health emergency caused by Covid-19, we joined efforts concentrating our actions into two segments: Home office workers and facility workers.

Home office workers: With the benefits and legal compliance required, preserving their physical and mental well-being.
Workers in facilities: Protective equipment and all the necessary measures to ensure safe workspaces were supplied.

Throughout this program, we implement prevention and case detection actions and follow-up Covid-19 positive cases. In addition, we provided medical and economic support to employees diagnosed with Covid-19.

Wellness and nutrition program

Our company, as an engine of change and in search of creating a virtuous circle, promotes healthy habits through a wellness and nutrition program, which is focused on generating a culture where these well-being practices can be replicated in our personal lives.

At Proeza, we believe that employees who eat in a more balanced way and have wellness support, show outstanding commitment and motivation, resulting in a better personal life.

Within our holistic vision, we collaboratively strengthen our staff with ORIENTA PAE, offering a comprehensive wellness model which focuses on people’s well-being. This program places at the disposal of our employees online orientation regarding topics with significant impact on people’s comfort, such as:

Emotional Health

Medical Health

Nutritional Health

Legal Advisory

Personal Finance

Veterinary Assistance

Thanks to the study of the needs of our employees and the correct execution of the programs, in 2021, we had a 14% corporate turnover rate.